Official Application Support

ABC Command Support

ABC Command is a workforce management application designed for construction field employees, published by Propivox Technologies LLC.

Publisher: Propivox Technologies LLC Platform: iOS & Mobile Field Operations Status: Active Operations

Application Features & Supported Capabilities

ABC Command provides construction field personnel and trade contractors with an integrated suite of mobile workforce tools:

Time Clock / Clock In & Clock Out

Accurate, streamlined time recording for field shifts and job starts.

Meal Breaks

Simple break initiation and resumption tracking to ensure compliant rest intervals.

Work Assignments

Daily task schedules, dispatch instructions, and job responsibilities in real time.

Project Information

Access to site details, customer project scopes, jobsite contacts, and documents.

Jobsite Geofencing

Automated location boundary verification to ensure clock events happen on site.

Field Chat

Direct, project-specific messaging connecting field technicians and operations.

Media / Jobsite Photos

High-fidelity photo documentation for job progress, inspections, and completions.

Receipt Submission

Capture and submit project-related material and expense receipts directly from the field.

Employee Account Access

Secure individual employee profile access managed by your organization.

Location Services & Privacy Notice

ABC Command may use location services while an employee is actively working to support timekeeping, jobsite verification, project geofencing, and field operations.

Location tracking pauses during meal breaks and stops when the employee clocks out or signs out.

Common Support Topics

Helpful answers and troubleshooting steps for frequent field questions:

Unable to sign in

Ensure your employee profile has been created and activated by your organization or dispatch team. Verify that your registered work email or username is typed correctly without trailing spaces. If your credentials need to be reset, contact your company administrator or email support.

Clock In / Clock Out issues

Ensure your device has an active cellular or Wi-Fi data connection and that location services are enabled. If your company enforces jobsite geofencing, you must be physically located within the designated jobsite perimeter to register an active shift.

Location permission questions

ABC Command uses location verification only during active working hours. On iOS, navigate to Settings > ABC Command > Location and set permission to "While Using the App" or "Always" as directed by your employer. Location tracking automatically pauses during meal breaks and stops when you clock out.

Work assignment not appearing

Pull down on the project screen to refresh data. If the assignment still does not appear, contact your site manager or dispatch office to verify that the job has been scheduled and assigned to your employee account.

Chat or media upload issue

Ensure camera and photo library permissions are allowed in your device settings (Settings > ABC Command). If you are working in an area with low cellular reception, uploads will automatically queue and complete once network connectivity improves.

Receipt submission issue

When capturing receipts, verify that the receipt photo is sharp, well-lit, and the vendor name, date, and total amount are clearly legible before submitting.

Notification settings

Enable push notifications in Settings > ABC Command > Notifications to ensure you receive real-time schedule adjustments, dispatch announcements, and direct messages.

Data deletion request

To request deletion of eligible personal data associated with your ABC Command account, email support@propivox.com or visit our dedicated ABC Command Data Deletion Request page for complete instructions and retention disclosures.

Need Help?

For assistance with ABC Command, contact Propivox Technologies LLC support.

Support Email

When emailing support, please mention that you are using ABC Command along with your company name and device model to help expedite your request.

Publishing Entity & Office
Propivox Technologies LLC
3017 Douglas Blvd Ste 300
Roseville, CA 95661
United States

Application Privacy & Data Safety

For complete details on how user information and device parameters are protected, or to submit an account data deletion request, review our official disclosures.